IO.GT – Cloud Services

PBX +502 7880-8100
[email protected]
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en.io.gt
en.io.gt
PBX/3CX

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Characteristics

Our plant has the following characteristics:

Are you looking for a cloud PBX solution for your business that is easy to manage, low-cost, and with the lowest latency in Guatemala? With our cloud PBX service, you’ll enjoy all the essential features of a PBX, including call answering systems, office hours, extensions, and ring groups.

Interactive voice menus.

IVR (Interactive Voice Response) is a technology that allows interaction with callers, either by voice or through the phone keypad.

Interface

Intuitive and easy-to-use web administration interface.

Extensions

Multiple configurable extensions for IP phones, softphones, and webphones.

Call recording

Record all calls and ensure compliance with key regulations.

Multiple SIP trunks

Advanced security through an integrated Firewall and automatic intruder detection features.

Call details

Intuitive and easy-to-use web administration interface.

Ringing groups

Allows you to add multiple ring groups and configure the most suitable options.

Call queues

Automatic call distribution with different strategies to enhance performance.
Boost Team Productivity
With tools like softphone, CRM integration, video calls, and internal chat, your team works smarter, stays better connected, and can operate from anywhere in the world. ✓ Less time wasted ✓ Faster internal communication ✓ Effective collaboration – even in remote work
Easy and Rapid Scalability
With 3CX, you can add new extensions, agents, or departments in minutes—no additional hardware required. ✓ Perfect for growing businesses ✓ Supports multiple branches without physical installations ✓ All you need is internet and a device
Enhanced Customer Service
Our IVR system, organized call queues, intelligent call routing, and quality assurance recordings enable faster, more professional and personalized customer service. ✓ Automated and efficient responses ✓ Reduced wait times ✓ Increased customer satisfaction and loyalty

Our plans

Basic Package

Business models with low initial investment.
Q250/Monthly
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Characteristics
  • Q200 initial setup fee
  • 10 extensions included (+Q25 per additional extension)
  • DIDS Number: +502 78xxxxxx or +502 22xxxxxx
  • Auto-attendant included
  • Free incoming calls
  • 2 simultaneous calls supported
Recommended

Pro Package

Perfect for growing businesses seeking stability and performance.
Q600/Monthly
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Characteristics
  • From 4 simultaneous calls
  • 20 extensions
  • DIDS NUMBER +502 78xxxxxx OR +502 22xxxxxx
  • Minute Bundle
  • 3CX Pro *
  • Call Flow

Plan Coorporativo

Maximize Your Operations: Unlimited Technology, Scalability & Support
Q8,750 /Monthly*
Custom pricing tailored to your needs
CONTACT

Characteristics
  • No Setup Fee
  • From 8 simultaneous calls
  • From 50 Extensions
  • DIDS NUMBER +502 22xxxxxx 0R +502 78xxxxxx
  • 3CX Pro
Questions

Frequently Asked Questions

Is it easy to use without technical experience?

Yes! 3CX is designed to be intuitive, with a user-friendly visual interface to manage users, calls, and settings. Plus, we provide support and training if you need it.

Do I need to buy physical phones to use the system?

Not at all! You can use softphones (computer or mobile apps) completely free of charge. If you prefer, the system is also compatible with physical IP phones.

Can I use it from my mobile phone?

Yes! 3CX provides a free app for Android and iPhone that lets you make, receive, and transfer calls just like you're in the office.

Does it allow automatic call recording?

Yes. You can enable automatic or manual call recording for quality control, training purposes, or to keep records of important conversations.

Does it work for businesses with multiple locations or remote work?

Absolutely. 3CX connects all your team members across different locations as if they were in the same office. All they need is an internet connection.

What if I grow and need more extensions or features?

3CX is fully scalable. You can add more users, features, or integrations as your business expands - all without changing systems.